Thomas Sowell once wrote: “There have always been ignorant people, but they haven't always had college degrees to make them unaware of their ignorance. Some people imagine that they are well informed because they have memorized a whole galaxy of trendy dogmas and fashionable attitudes.1” I do not quote that comfortably. I teach at a … Continue reading Credentialed and Unprepared: Systems, Persistence, and the Slow Education of a Practitioner
Tag: Systems Thinking
The Mail Still Runs. The System Does Not.
Every December, the explanation arrives on schedule. Delays are blamed on an “unprecedented” surge in holiday packages, as though Christmas were a rogue variable rather than a fixed feature of the calendar. The language is familiar—seasonal strain, temporary disruption, short-term overload. Reassuring in tone, managerial in posture. The problem is not that these explanations are … Continue reading The Mail Still Runs. The System Does Not.
